Frequently asked questions

Can't find what you are looking here?

Email us your question

How do you create a new account?

  1. Sign up on www.ramblechat.com/signup
    Fill in the cells with your first name, last name, email, team name, and a password.
  2. Sign up
  3. Log into the dashboard
  4. You will be greeted by a setup wizard
  5. wizard
  6. Follow the steps

How do I add my link to my social media platform/ website?

  1. Sign up (if you don’t have a Ramble account)
  2. Log into your account
  3. Copy the link that is generated by the pop up wizard or *new link home*
  4. Paste into any of these platforms:

How do I invite and manage team members?

Ramble allows you to have separate “Teams” and Team Members for each member that is able to answer chats. The access levels of these team members can also be changed from the “Settings” page. Follow the steps below to invite and manage team members.

  1. Log into your account
  2. Select “Settings”
  3. menu settings
  4. Click on the row for the team you wish to manage
  5. manage team

To invite team members, simply go to the “Team” you wish to invite a team member

  1. Click the “Manage” button
  2. Click on the “Add Member” button on the bottom right corner
  3. add member
  4. An email will be sent to the emails entered to prompt them to sign up and have access to answer chats

To manage team members you can simply click the “x” button to remove them, or change their access level from the drop down.

Can you create a separate link for a different team to use?

Yes you can! Follow these steps:

  1. Log into your account
  2. Select “Settings” in the top right corner
  3. menu settings
  4. Click on “New Team”
  5. add team

Once you click “New Team” a pop up will come up and you will need to enter a New Team name, as well as the email addresses of the “Team Members”

Where can I get even more support?